Positions Available
Sales Representative Position Available Service Manager Position Available
Founder & Sole Director
Michael Krause Founder & Director
Michael is a hands-on Director who founded Efficient Pure Plumbing Pty Ltd in 2010, building the business entirely on his own. He remains actively involved in day-to-day operations, combining strong leadership with practical experience. From recruiting skilled professionals to implementing efficient processes and investing in advanced technology, Michael’s dedication and vision have been key to the company’s growth and ongoing success.
Management Team
Jennifer Koulaginis Operations Manager
Jennifer works side by side with Director Michael to lead the business with a focus on strategy, efficiency, and growth. She oversees all daily operations, ensures seamless project delivery, and maintains exceptional client service. Jennifer supports and guides all department managers, helping them run their teams effectively while driving collaboration, optimizing workflows, and upholding the company’s high standards.
Damian Cripps Installations Manager
Damian oversees all aspects of the installation process, from project planning and coordination to quality control and client satisfaction. He works closely with the installation technicians, and clients to ensure that installations are completed on time, within budget, and to the exact specifications.
Daniel Sheppard Builders & Construction Manager
Daniel Sheppard is in charge of overseeing the builders and making sure construction standards are followed. He helps make sure things run smoothly on site and that quality is kept up across all projects. He also works on new construction, making sure everything goes according to plan.
Coordinating Team
Claire Harrison Client Service Supervisor
Claire supports both the service and sales sides of the business in her role as Service & Sales Coordinator. She helps schedule and organize service jobs, ensuring timely and efficient support for clients. On the sales side, Claire assists with customer inquiries, provides product information, and helps facilitate a smooth sales process. Her proactive approach, attention to detail, and strong communication skills make her a key part of the team.
Melanie Andales Client Service Coordinator
Melanie is the company’s Service Coordinator. She is responsible for generating new business through warm and cold calls, contacting customers to book in services, and managing scheduling. Melanie ensures smooth coordination between clients and the sales team from initial contact
Scott Story Client Service Coordinator
James Parthenides Client Service Coordinator
James supports the service departments in his role as Service Coordinator. He manages the scheduling and coordination of service jobs, ensuring technicians are efficiently dispatched and jobs are completed on time.
Nina Caballes Client Service Coordinator
Nina Caballes is the company’s client service Coordinator. She is responsible for generating new business through warm and cold calls, contacting customers to book in services, and managing scheduling. Nina ensures smooth coordination between clients and the sales team from initial contact
Michaela Faye Moll Client Service Coordinator
Michaela Faye Moll is the company’s dedicated Rebate Coordinator, managing all Victorian Energy Upgrades (VEU) rebate processes. She oversees documentation, compliance, submissions, and tracking to ensure both the company and its clients receive eligible rebates accurately and efficiently.
Arlene Regala Client Service Coordinator
Arlene Regala is the company’s Service Coordinator. He is responsible for generating new business through warm and cold calls, contacting customers to book in services, and managing scheduling. Arlene ensures smooth coordination between clients and the sales team from initial contact
Carlo James Caballes Client Service Coordinator
Carlo James Caballes is the company’s Service Coordinator. He is responsible for generating new business through warm and cold calls, contacting customers to book in services, and managing scheduling. Carlo ensures smooth coordination between clients and the sales team from initial contact
Adeliza Fe Canlas Client Service Supervisor
Digital Marketing Coordinating Team
Darah Albesa Digital Marketing Coordinator
Darah manages Efficient Pure Plumbing’s online presence, creating engaging social media content, coordinating marketing campaigns, and ensuring our brand is consistently represented across all platforms. She brings creativity, organisation, and a strong focus on growing our digital reach.
Mary Edralyn Averion Digital Marketing Coordinator
Mary manages Efficient Pure Plumbing’s online presence, creating engaging social media content, coordinating marketing campaigns, and ensuring our brand is consistently represented across all platforms. She brings creativity, organisation, and a strong focus on growing our digital reach.
Sales Representatives
Dean Bullock Sales Supervisor
Dean focuses on delivering comprehensive and accurate quotes for all jobs. He listens carefully to client requirements and offers practical solutions that fit their needs. Dean’s dedication to honesty and clarity ensures clients feel confident and supported throughout the sales process.
Paul Sheppard Sales Representative
.Paul is dedicated to delivering precise and competitive quotes for every project. With a deep understanding of the industry, he guides clients through the quoting process, offering expert advice and tailored solutions. Paul’s professionalism and commitment to customer satisfaction make him a trusted partner for clients.
Marcus Mairs Sales Representative
Marcus brings a friendly and knowledgeable approach to quoting all jobs. He takes the time to understand client needs and provides clear, accurate quotes to help customers make informed decisions. Marcus’s strong communication skills and attention to detail ensure a smooth and positive sales experience.
Mike Jones Sales Representative
Mike brings a confident, experienced, and customer-focused approach to every quote. He quickly understands what the client needs and provides clear, accurate pricing to help them make the right choice. With strong product knowledge and honest communication, Mike ensures a smooth, reliable, and professional sales experience from start to finish.
Mechanical Engineer
Jules Abe Mechanical Engineer
Mechanical Plumbing Specialists
Matthew Brooks Mechanical Plumbing Supervisor
Matthew is dedicated to delivering top-tier plumbing solutions tailored to your needs. Specializing in mechanical plumbing, he brings expertise in complex systems and innovative approaches to every project. With a keen eye for detail and a commitment to quality craftsmanship.
Matthew Delaney Registered Mechanical Plumber
Daniel Mckinnon Registered Mechanical Plumber
Daniel brings expertise and precision to every project he undertakes. Specializing in mechanical plumbing, he is well-versed in the intricate systems and technologies that power modern plumbing solutions.
Jack Ford Registered Mechanical Plumber
Brandon Milligan Registered Mechanical Plumber
Brandon is a Mechanical Plumber who specializes in the installation of heating and cooling systems. He works on both residential and commercial projects, ensuring each system is installed safely, efficiently, and to the highest industry standards. With a strong focus on quality and precision, Brandon plays a key role in delivering reliable climate solutions for clients.
Rory Mechanical Plumber
David Peterson Registered Mechanical Plumber
David Peterson is an experienced installer with a strong focus on accuracy, safety, and customer satisfaction. He brings hands-on expertise across a wide range of mechanical heating and cooling systems, ensuring smooth and efficient installations.
Service Engineers
Grant Papworth Mechanical Service Technician
Grant is a highly skilled Service Technician specializing in both gas and refrigeration systems. He excels in servicing, maintaining, and diagnosing equipment, quickly identifying faults and resolving issues to keep systems operating safely and efficiently. With strong technical expertise and exceptional attention to detail, Grant plays a key role in delivering reliable climate-control solutions for our clients.
Coen Marks Mechanical Service Technician
Coen is a dedicated and reliable Service Technician with a strong focus on preventative maintenance and customer care across gas and refrigeration systems. He is known for his methodical approach, taking the time to thoroughly assess equipment, explain issues clearly to clients, and implement practical, long-term solutions. With a calm, professional manner and a commitment to quality workmanship, Coen consistently helps ensure systems perform efficiently, safely, and with minimal disruption for our customers.
Andre Ereira Mechanical Service Technician
Inventory Specialist
Leo Inventory Specialist
