What is the Victorian Energy Upgrades (VEU) Program?
How the VEU Program Can Benefit You
Through the VEU program, businesses and homeowners in Victoria can receive rebates on various energy-saving products, including air conditioning, hot water systems, and LED lighting, from approved providers.
It is hoped that as more people and companies take up this scheme, Victoria’s overall energy use will significantly decrease, which will result in lower energy bills for all and fewer greenhouse gas emissions into the environment.
Eligibility Requirements for the VEU Program
The VEU program is open to all homeowners and businesses in Victoria that pass certain eligibility criteria.
This includes a range of factors, such as the age of the building you live or work in, your current energy usage levels, and what type of system you are upgrading.
Step-by-Step Guide to the VEU Application Process
If you want to upgrade your home with energy-efficient products through the Victorian Energy Upgrades program, here is what the approval process entails.
Determine Your Eligibility
Every Victoria household is eligible for rebates through the Victorian Energy Upgrade (VEU) program, and as it is not means tested, there are no minimum or maximum income stipulations.
However, if you contact us, our helpful team can advise on your eligibility based on factors like your energy consumption levels and what efficiency improvements you would like to make.
Select an Accredited Provider
If you are eligible, you should search for accredited providers from this list provided by the Essential Services Commission. On it, you will find certified VEU providers who can offer you a range of energy-efficient products and installation services that can help you reduce your carbon footprint and save on energy costs.
Schedule a Consultation and Receive a Quote
Once you have picked someone from the list of accredited providers, you should arrange to meet with them. During this consultation, they will be able to assess your needs and identify various ways you can save energy—some of which you might not have thought of.
They will also be able to confirm your eligibility for the VEU program and present a detailed quote that specifies the upgrades you want to make to your home or business.
Installation by Certified Technicians
When your new energy efficiency products are being installed, your VEU-accredited provider or the certified installer you've chosen will ensure they are fitted in full compliance with VEU program standards.
This is important because if they are not, it can affect your ability to receive the rebate.
Claim Your Rebate
If you have used a VEU-accredited provider, you will receive the rebate upfront before the job has been completed.
However, if you have chosen to hire a qualified tradesperson, they will submit the paperwork to the accredited provider they are partnered with, who will then process the discount for you. Depending on their workloads, it could take a few weeks for you to receive the rebate.
“Seamless experience and very professional. Would highly recommend. Altaf & James were super polite and arrive at the time they said they would to install. James explained all we needed to know before he left & they took all the rubbish with them!!”
Brittany Monaghan
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Frequently Asked Questions
Here are some answers to questions that Melbourne residents and businesses regularly ask us about the VEU application process.
Who is Eligible for VEU Rebates?
The Victorian Energy Upgrades Program is open to all businesses and households who are based or live in Victoria on a property that is at least two years old.
They must also be upgrading their existing appliances, heating and cooling systems, or parts of their housing infrastructure with more energy-efficient products, and the installation must be carried out by a VEU-accredited provider.
Additionally, if you are a renter, the property owner must give you permission to make the upgrades.
